Customer Reviews

Very cooperative, piece was finished in 1 week

Very cooperative and friendly. They can do anything

Very straight forward process , customer service over WhatsApp was excellent and couldn’t have been more helpful. The two pieces I purchased are perfect , lovely and dainty and excellent quality

They did a fantastic job. Very humble and friendly. So happy with the ring, so happy we chose Capri gold.

Excellent service, communication and quality of product. Ordered a diamond ring and needed it made within 2 days. It normally takes 5+ days. The ring was completed and ready within 2 days! The quality of the ring was superb and my wife absolutely loved it. Thank you Capri Gold - Jewel Factory Outlet. I will be back again for sure! Cheers.

Had our wedding rings done here, and even had mine designed. As someone very new to the whole thing , Capri Gold (specifically Aman) was super helpful , supportive and pushed us to be as free as possible with our choices , asks and designs. I'd recommend them to anyone looking for a jeweler that will listen to everything , and talk you through the whole process to ensure you're happy with what you get.

Thanks a lot for manufacturing the same from zero to a brilliant and lovely diana pendant chain in shortest possible time while being humble and genuine.

What an incredible experience !! Mr. Aman. You are the epitome of commitment and dedication and you have truly proved it by getting two fully custom gold rings in less than 24hrs !!! Extremely impressed and will definitely refer you and the team to everyone I know. Thank you once again for a fantastic job and the efforts.

A happiest birthday gift indeed! 🎁 Thank you, ✨Dubai Jewel Factory, for your outstanding customer service and to the wonderful staff🙌 who truly listened and met all our needs. Your store offers an excellent selection of stylish, on-trend designs. Truly a delightful shopping experience! we’ll definitely be back soon! 🌟💫

Great designs and fast

Been buying from them for 3 years now, super easy to deal with, very responsive and keeps you updated with the progress. And they always produce great quality jewelry. i Highly recommend 🙂

Thank you Capri Gold! My husband Francisco ordered me a 7ct radiant diamond ring from you and the ring is absolutely stunning. My husband also expressed that your customer service was superb. We will definitely be back to buy more beautiful jewelry pieces from you!

Very nice!! And quality also the staff♥️♥️

Capri Gold did an amazing job creating a personalized jewelry piece for me in a very short time. Their service was excellent, the entire team was helpful and professional, and a special thanks to Nikhil for his great support. Highly recommended!”

I was very happy with my purchase from Dubai Jewel Factory. The fit was perfect and the shape and finish of the product was amazing. Right from the manager to the staff were very accommodating.friendly and professional. I will be doing more purchases without a doubt from them. Thank you Dubai Jewel Factory for the amazing purchase I made.

Amazing shop & beautiful work. I did two rings with gemstones and diamonds ✨ And I’m obsessed .. wearing them daily 😍 They are very honest and clear with the prices, will give you multiple options and designs to choose from. Highly recommended 👌🏻👌🏻

Huge variety of gemstones and such a warm, welcoming vibe! The staff were super helpful and genuinely interested in what I was looking for — not pushy at all. Loved how they focused on my expectations rather than just selling. Highly recommended!

Excellent customer service! Very supportive on all requests!

I love it! Ordered already twice! On both times it was custom made! Loved both! They have different budgets and very fast delivery. Truly very happy with dealing with them 👏🏻

Capri Gold has a very nice jewellery collection. Beautiful designs and great quality .

Order online a citrine oval ring, then requested to change the size. Nihkil is very helpful thru whatsapp and visited there shop. Im so happy when i see the ring. the size that i wanted in my citrine ring is so perfect. Amazing service, they have very nice collections and you can request to customized your dream jewelry. Soon will purchase again🙏🏻

Extremely excellent service with a smile, All products are genuine and Precious...

Quality and service is amazing !!

I had an exceptional experience with Capri Gold! From start to finish, communication was incredibly fast and easy. The team was responsive and attentive to my needs. The necklace I received was exactly what I had envisioned—gorgeous and beautifully crafted. I highly recommend this jeweler to anyone looking for quality and excellent service!

Great service, love my new ring

5 Stars – Exceptional Service! I had an incredible experience with Capri Gold Dubai! I was shopping for a gift on their website and reached out to their WhatsApp support for assistance. The team responded instantly and were beyond helpful - they patiently guided me through my options and made the whole process smooth and stress-free. What truly impressed me was how they went above and beyond when I mentioned I was running late in buying the gift - they arranged for same-day delivery, and it arrived on time, beautifully packaged. Thank you to the amazing team at Capri Gold for your professionalism, kindness, and outstanding service. You’ve earned a loyal customer! Highly recommend to anyone looking for top-quality jewelry and customer care that truly shines.

The team was very responsive, helpful and respectful. Item was ordered, altered, shipped, and received on the same day. Online payment was fast and easy to do as well. The ring was perfect- finally found my birth stone statement jewelry after many years of searching! Prices are also competitive. Thanks, guys!

Very nice!

Capri gold is the place to go for custom made jewelry They are highly skilled and professional The quality of their work is unmatched and their prices unbeatable I highly recommend

5 stars Absolutely thrilled with my experience at Capri gold! The staff was incredibly knowledgeable, patient, and attentive from the moment I walked in. They helped me find the perfect piece without ever being pushy, and their attention to detail was top-notch. The quality of the jewelry is exceptional, and I truly felt like they cared about making my experience special. Highly recommend to anyone looking for stunning pieces and outstanding service!

Nikhil helped me from deciding what to order till delivery making sure it got to my person at the perfect moment. highly recommend Capri Gold

It was a pleasure! They found exact stone that I wanted ! Great service. Made me a custom ring on less than a week! Great prices for the stones! Totally recommend this place and will come back for more. P.S.: aquamarine stone is gorgeous!!!

Customized a beautiful necklace. Well done guys 👌

Just one of those adverts on FB. I had been looking for a 2 carat diamond for my wife's 60th birthday. As with many other ads l did my usual due-diligance. Excellent 5* reviews on trust pilot albeit dated and not recent. Living in the UK and Capri in Dubai, the feeling of unsurity was sitting there. I did decide to ask the obvious questions. Even though it was late in the UK. There was, quite surprisingly, a quick reply. Several more in quick succession. All my answers rang true. I needed a specific design. Long story short. I ordered the ring with a 50% deposit. It was made in a timely manor. Photographs of final ring included a Lasered message to prove it was for me. I paid the final bill. I quickly received a message from DHL to say it had been collected and was messaged daily. It arrived a day early and l have a very happy wife. Thanks everyone.

Great experience

Everything is fine, thank you very much! We came here purposefully from another country)

Capri Gold did an amazing job customizing my peridot ring and earrings! The craftsmanship is flawless, and they delivered right on time. Excellent quality and service. I highly recommend them!

Excellent Service and great quality.Very reliable and got our custom made to rings on time.

Absolutely love this jeweller. I have bought many pieces over the years for myself and my husband. The service is amazing and l cannot fault them. Above and beyond

They were efficient about time, their work is flawless and their customer service is impeccable.

I had a tourmaline stone that I decided to have it polished and put on a nice white gold and diamonds ring.. Nikhil helped me with take the best decision and customize the ring according to my liking. He is very patient and nice😊Thank you!!

This is my third time ordering jewellery and I am always happy the items are delivered quickly and exactly as wanted. The craftsmanship is excellent and this is my go to trusted place. Thank you!

Servizio eccezionale , hanno dei opali magnifici, essendo che dovevamo partire per tornare in italia il signore in 40 minuti mi ha creato il mio gioiello personalizzato che dire non mi sono mai sentita cosi speciale! Grazie ordinerò anche online !!

Definitely recommend this company for amzing design and authentic gemstone jewellery. Also quick deliver option for any urgent gifting options. Amazing custimer service

Ordered here recently, December 24, 2024, and received 3 days later, the staff are amazing, very responsive, and most importantly the quality of my item is superb. Definitely will order more in the future 🌟

Perfect service even for special requests, great product, 5*

I had a wonderful experience with Nikhil and the Capri Gold team. They crafted a beautiful ring that truly exceeded my expectations. Thank you for your professionalism and artistry!